Terms and Conditions

Terms & Conditions

The use of our site is subject to our terms and conditions, subject to all applicable laws, and undertaken at your own risk, Furthermore, your use of our site means that you have read, accepted and agreed to these terms and conditions. We reserve the right to change the terms and conditions at any time.

Shipping & Delivery: We currently ship within New Zealand and Australia, with limited international shipping. (See International Shipping) Shipping costs vary by product weight, distance from our office in Queenstown and level of delivery service selected.

Orders: Orders are shipped within 5 business days of placement. You may not cancel an order once it has been shipped. If there are any problems with your order we will be in touch via email or by phone.

Returns & Replacements: Our products are all hand-made, therefore we do not accept returns or exchanges. All orders are final and non-returnable. If a product arrives damaged you must file a claim within 2 days by emailing us at info@munchiandme.com

Payment & Security: We offer PayPal which is a fast and safe way to send and receive payments online without sharing your financial information. PayPal uses SSL technology to keep your information safe. You do not need a PayPal account to use PayPal through our site. All prices are in New Zealand dollars and are inclusive of GST. We also offer direct credit to our New Zealand customers.

Privacy Policy: We respect and are committed to protecting your privacy. Our website is a general audience website and no part is targeted to attract anyone under the age of 13. Protecting children’s privacy is very important to us and children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Personal Information Collected: When you visit our website and access public information you remain anonymous. We do not require you to register or provide personal information to us to view this site.

International Shipping: We are thrilled to be sharing our products with international customers! Just be aware that taxes and tariffs are not collected from our company. Federal government policies that are beyond our control may implement tariffs and taxes. Therefore additional monies may be required at the time of delivery to pay for these government taxes and tariffs depending on your country.

Governing Law: Our website is governed by the laws of New Zealand. When you access our website, you submit to the exclusive jurisdiction of the New Zealand courts.

If you have concerns or questions about our privacy policy, please contact us.

© Munchi and Me2013. All Rights Reserved